This site is owned and operated by Golf Classics. Your privacy on the Internet is of the utmost importance to us. At Golf Classics we want to make your experience online satisfying and safe.
How we use your information
We collect your information only for the purposes of delivering your order and we share your details with various companies to both process and deliver your goods. We only collect basic personal information about you which does not include any sensitive types of information or location based information. This does, however, include your name, address, telephone number and email address.
Why we need your information
We need to know your basic personal information in order to process your order. We will not collect any data that we do not need to provide and oversee this service.
We use tracking information to determine which areas of our site users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
We will not disclose any information about individual users except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
What we do with your personal information
We will not share information about individual users with any third party, except to comply with applicable law or valid legal process, and for payment processors as described above.
How long do we keep your personal information
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. We do not keep any information for marketing purposes.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
All card details are processed using a SSL secure server.
Terms and Conditions
Returns or damages
Should your goods arrive damaged then please let us know within 3 calendar days of receipt (preferably sooner) by telephoning 01769 581161 or 07815 062775 (preferred method). Alternatively you can email us at firstname.lastname@example.org. We will then arrange for a replacement. Please keep all the original packaging materials where possible as these will be needed for inspection should we make an insurance claim from our carriers.
Should your order be short or items are missing, please let us know within 3 calendar days of receipt as we will not be held responsible for any missing goods should we be contacted beyond this time.
Cancellations and Returns
The following returns policy does not apply to products which are personalised, or bespoke items made to your specification.
If for any reason you are not happy with the goods you receive and you wish to return them then please let us know within 7 working days of receipt by either telephoning us on 01769 581161 or on 07815 062775. Alternatively you can email us at email@example.com. We will then ask you to return the item at your own expense. Please make sure you take reasonable care when packing the goods for return so they don’t get damaged in transit, and where possible use the original packaging.
On cancellation of an order we will issue you with a full refund, within 30 days. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration we will charge you for the reduction in value. This cancellation does not affect your legal rights, for example, if goods are faulty or misdescribed.
The above does not affect your statutory rights.
The copyright in this publication and material in these webpages is owned by Golf Classics.
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